This form will allow you to initiate an emergency bypass of the MFA access requirement for School of Engineering sponsored GSuite Accounts. To complete this process, you will need access to your SHIP.EDU email and your SHIP.EDU login credentials. If you do not have access to either of these, please contact helpdesk@ship.edu for assistance. (Alumni – please see FAQ #13)

The emergency bypass procedure consists of the following steps:

  1. Enter the full email address you are attempting to access.
  2. Check your SHIP.EDU email for a message with the link to access the personalized MFA bypass page. The link is only valid for one hour or a single use.
  3. Once the bypass is initiated, you will have 5 minutes to log into your School of Engineering sponsored GSuite Account.
  4. You should be prompted to configure MFA once you have successfully logged in. It is HIGHLY RECOMMENDED that you set up MFA immediately as use of this utility is limited to ensure system security. 

MAKE SURE YOU ENTER THE COMPLETE EMAIL ADDRESS OF THE GMAIL ACCOUNT YOU ARE ATTEMPTING TO ACCESS!!

Email Address:

PLEASE NOTE: This method has a finite number of uses so it is highly recommended that students configure MFA the first time they use this method. Students who fail to configure MFA and exceed the maximum number of uses will no longer have access to their account as they are officially failing to comply with a defined School of Engineering policy.

If you are not prompted to configure MFA when you connect, follow these steps to properly configure your account:

  1. Click the circle with the first letter of your first name and select “Manage your Google Account”
  2. Select Security
  3. Select 2-Step Verification
  4. Click Get started
  5. It will initially try to use a phone number for your 2 factor setup
  6. You will either be called with or sent a code to verify the number.
  7. Click Turn on and you are finished.

If you would prefer not to use your phone as your verification tool, you can go back into the 2-Step Verification section and add other methods. Many users prefer to use an Authenticator App such as Google Authenticator or Microsoft Authenticator (as it is already required for use with their SHIP.EDU account). Once your alternate method is configured, you can safely remove your phone number as a verification method.

Server date is: Thursday, November 21, 2024 -