VPN & RDP Directions for Non School of Engineering Students

IMPORTANT NOTE: Please only request VPN / RDP access if your personal machine is either not compatible or is unable to run the software you need.

Please follow these steps to use RDP over VPN:

  1. Download and install the appropriate VPN client software ( WINDOWS   MAC )
  2. Launch the client and use the following credentials you were provided in the secure email
  3. Accept the certificate by pressing OK
  4. Launch Remote Desktop Connection on Windows or using your preferred RDP software on MacOS –  we recommend and support the following RDP software: Microsoft Remote Desktop 10
  5. Connect to the RDP (IP) address you were provided in the secure email (which will connect you to the assigned computer listed in the secure email)
  6. Login using your SHIP.EDU account
  7. Use the lab machine as needed
    1. Remember, you are literally accessing and using a workstation in one of the computer labs on campus, but interacting with it visually at home.  All of the drives you see (C:, S:, T:) are relative to that workstation, not the machine you’re using at home.
    2. Corollary: the workstation does not see any USB drive you are using at home.
    3. Advice: (FOR GIS Students) When using the GIS Lab, we recommend making a folder for yourself in C:\Geotemp\<your last name> and doing all downloading and geoprocessing there.
  8. When done using the machine, click the Start button and then click the Sign Out tile to log off of the machine and end the remote desktop session.
  9. Disconnect from the VPN (This is critical as there are a finite number of VPN licenses)

Please note: Failure to terminate the VPN session and thereby freeing up the resource for use by other students could result in a temporary or permanent suspension of access.
If working in groups, only one student needs to connect to the VPN and should use Zoom to share the RDP session with their partner.

IF YOU ENCOUNTER ANY ISSUES: Please email helpdesk@ship.edu from your Ship email account and state that you are having RDP issues and include the IP address (the 157.160.XXX.XXX number) and the computer name you were assigned to. While unusual, there are times where a machine’s number can change. 

If you have any questions, please direct them to your professor.